Tagged: Loan Recovery

ATM :: Five rights loan defaulters should know they have

By Preeti Kulkarni | 18 Apr, 2016 | Times of India


If you have defaulted on a loan, the rules do not give the lenders a complete walkover. Here’s what you should bear in mind if you find yourself in such a situation.

1.Right to ample notice

A default does not strip you of your rights. Banks have to follow process and give you time to repay dues before repossessing your assets to realise the arrears. Typically, banks initiate such proceedings under the Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interests (Sarfaesi) Act. If the borrower’s account is classified as a non-performing asset, where repayment is overdue by 90 days, the lender has to first issue a 60-day notice.

“If the borrower fails to repay within the notice period, the bank can go ahead with sale of assets. However, in order to sell, the bank has to serve another 30-day public notice mentioning the details of the sale,” says banking and management consultant VN Kulkarni.

2.Right to ensure fair value

The lender starts the process of auctioning your property to recover dues if you fail to clear what you owe or respond during the 60-day notice period. However, before doing so, they will have to issue another notice specifying the fair value of the secured asset as assessed by the banks’ valuers, along with details like reserve price, date and time of auction.

“The borrower can object if the property is undervalued. He can justify his objection by conveying any better offer that he may have so that the bank can make a decision,” says Kulkarni. In other words, you can look for prospective buyers on your own and introduce them to the lender if you think that the property can yield a better price.

3.Realise balance proceeds

Do not write off your asset mentally the moment it is repossessed. Keep track of the auction process. Lenders are required to refund any balance after recovering the dues, which s a real possibility given that property prices can shoot up beyond the owed amount After recovering the dues and expenses of conducting the auction, the bank has to re und the remaining amount to the borrower as the money belongs to him,” says Kulkarni

4.Right to be heard

During the notice period, you can make your representation to the authorised officer and put forth your objections to the repossession notice. “The officer has to reply within seven days, giving valid reasons if he rejects the representation and objections raised by the borrower,” says Kulkarni.

5.Right to humane treatment

Following adverse reports about the conduct of recovery agents, RBI had pulled up banks over the issue. Banks too decided to voluntarily commit to certain best practices as par of their code of commitment to customers.

For one, agents can contact borrowers a place chosen by the latter. In case they have not specified a place, the agents can visit either the borrower’s residence or place of work. They are required to respect the privacy of borrowers, and ensure civil behavior. They can only call between 7 am and 7 pm. Agents cannot resort to harassment or intimidation, nor can they humiliate the borrowers or their family members.

Source : http://goo.gl/H0O5X2

ATM :: A loan settlement can ruin your Cibil score

RAJIV RAJ Founder & Director, Creditvidya.com | May 28, 2015, 01.18 PM IST | Source: Moneycontrol.com
It may appear to be an easy way out, but it pulls down your credit score. This may lead to denial of credit in future.


You may have taken a loan with a certain plan for repayment, but life may have thrown a spanner in the works, and you now find yourself unable to meet your repayment commitment. At a time like this, if your bank offers you a one time settlement (OTS), you would probably leap at it, but did you know that it can take a toll on your Cibil score?

State Bank of India, India’s largest commercial bank, is currently holding a “Rin Samadhaan” or a loan resolution week, whereby it is hearing out the cases of genuine borrowers who are having a difficulty repaying their loans. To some of these borrowers, an OTS may also be offered as a solution, the media reports. While this may seem like manna from heaven for such borrowers wilting under a debt pile, it can have quite a damaging effect on their Cibil score. Let’s see how.

What a bank does
If a borrower has turned delinquent for a time frame of six months or more, a bank is likely to offer an OTS if the case is genuine. It may consider things such as a job loss, an accident or a serious medical condition. The bank then sits across the table with the borrower, takes stock of his situation and agrees to “write off” the difference between the amount that has been paid and the amount that is due. In effect, it reports a loss, and the borrower is let off the hook. While the borrower may heave a sigh of relief, because recovery agents wont come after him, he may not be aware of the fact that he pays a heavy price for it elsewhere.

The impact on the Cibil score
When a bank writes off a loan, it reports the same to Cibil. While the relationship between the lender and borrower may have been terminated, Cibil does not record this transaction as a “closure” of the loan account and instead records it as “settled”. This is then considered a negative credit behaviour and the your Cibil score can drop by as much as 75-100 points as a result of a “settled” loan.

What is even worse that this is a record that will remain in your Cibil report for as many as seven years. This means that if you need to avail of a loan facility anytime in the seven years after one loan account has been settled, it is likely that prospective lenders will be wary of lending to you. It is highly likely that banks will reject your loan application when it pulls out your Cibil report, to judge your credit worthiness, because of this one blotch on your Cibil report.

Lack of awareness
Usually people who are bogged down by debt, grab the opportunity of an OTS, but in most cases they are unaware that a pound of flesh is being taken elsewhere. As we explained, a settled account will do more damage to your credit history than you can imagine!

The other way out
If you are struggling with the repayment of your debt and do not know what to do, do not jumpt at the first opportunity of a settlement. Instead, see if you can liquidate a part of your portfolio or some other assets to repay your loan. If that does not work out, reach out to your family and friends for some help. What we are essentially trying to say is that, avoid “settlement” by all means! It is not an easy way out, if you thought so.

That having said, the vagaries of life are difficult to predict, and if all doors are closed you may perhaps have to agree to a settlement. However, do use this as the very last option and try and negotiate with your bank on easier payment terms, such as the extension of the repayment tenure or a waiver of the interest component, at least for some time.

Be clear on where you stand
Whatever your decision may be, make sure you check your Cibil score and your Cibil report after you reach an agreement with your lender, to see where you stand. Once you know what your Cibil score is, concentrate all your efforts in repaying all other loans and maintaining an impeccable credit behavior. While this will not exonerate you completely, it will bring up your Cibil score gradually over a period of 12-24 months.

So, as you can see, a loan settlement is not the best option for a borrower. Whenever you take a loan, make sure you have a contingency plan or some emergency funds that can meet your repayment commitments and you do not have to opt for a settlement that can damage your Cibil score.

Source: http://goo.gl/FQ7RiN

ATM :: A few surprises in your home loan agreement

Collateralisation of other loans and prior approval for additional leverage are things to watch out for
Divakar Vijayasarthy | April 18, 2015 Last Updated at 21:33 IST | Business Standard


This is a good time for home buyers, with several lending institutions slashing their home loan rates recently. Home buyers have a tendency to skip through the details of a home loan agreement. That should not be the case. Borrowers need to keep in mind a few key clauses while signing the agreement to avoid unpleasant surprises later.

Cross-collateralisation of other loans: Imagine a scenario where you have taken a personal loan as well as a home loan from the same institution. Without your knowledge, you could have actually given your home as collateral for the personal loan. Some lending institutions have an ‘Indebtedness of the Borrower’ clause where the home is automatically made available as a security for all past, present and future borrowings of the borrower with the same institution. Effectively, your personal loan is secured against your home but the rates being charged are at par with an unsecured loan. In such a scenario, a top-up on the existing home loan would have worked out to be far cheaper than your personal loan.

Worse, few institutions cover borrowings from their associates, subsidiaries as well as affiliates under this clause. So, if you have taken a home loan from XYZ Bank Ltd and a car loan from XYZ Car Loans Ltd, a group company, your home could serve as an additional collateral for your car loan. In some cases, the lenders may have an unconditional right to set off any amount paid by the borrower as per the home loan agreement against other borrowings of the borrower with the bank or its affiliates, associates or subsidiaries even without any prior intimation to the borrower. Hence, it is always recommended to have your home loan from an institution with which you do not have any present unsecured obligations.

Schemes where equated monthly instalments (EMIs) are borne by the developer: In a typical 75-25 or 80-20 scheme, the borrower takes a loan and the developer agrees to pay interest till possession or a specified period, say, three years, whichever is earlier. Generally, the developer is paid based on the stage of construction. However, in some cases, there are accelerated disbursements – for instance, when the completion stage is only 60 per cent, 80 per cent of the loan gets disbursed. Since the developer is bearing the interest burden, the borrower may not be too concerned. However, the loan is taken in the name of the buyer, so, if the developer defaults, any delay or default will appear in the Cibil report of the buyer for no fault of his. Further, the buyer will be forced to pay interest once the specified period expires even though the property is still under construction.

The situation becomes even more precarious if the buyer intends to exit the project midway – many developers charge prohibitively high transfer fees ranging from 2-5 per cent of the completed project value, which effectively increases the exit fee percentage in the case of an under-construction property. For example, if someone had purchased a property at Rs 5,000 per sq ft with a 3 per cent exit fee and he exits the project when it is 50 per cent complete, he ends up paying an exit fee of Rs 150 per sq ft (3 per cent of Rs 5,000) on an investment of Rs 2,500 (or 50 per cent of the total cost), amounting to an effective exit fee of 6 per cent.

Further, where accelerated disbursements have been made, it becomes virtually impossible to exit till construction reaches the level of funding. In many cases, buyers are forced to exit at a loss to relieve the burden of the home loan. Hence, the immediate past track record of the developer, management ethos of the promoters and the stage of completion of the project need to be considered before opting for such schemes.

Unconditional right to amend terms and conditions: Few agreements have an open-ended draconian clause which gives the lenders sweeping rights at their discretion, to amend, recall, suspend or terminate the home loan agreement irrespective of whether the borrower had complied with the provisions of the home loan agreement or not. Such lopsided agreements are extremely unjust to the borrower and puts him entirely at the mercy of the lender at all times.

Setting off other balances: Some loan agreements provide for an unconditional right to set off home loan dues against balances in all other accounts of the borrower, including fixed deposit accounts. So in the event of a strain in repayment of EMIs, the banker has the right to dig into to your savings account, recurring deposit or fixed deposit balances to service your EMI without your consent.

Prior approval for any further leverage: Most lending institutions provide that the borrower shall not obtain any further loan or guarantee any further liability without their prior approval. This makes it mandatory for a borrower to approach the lender for a No Objection Certificate (NOC) for any future borrowing.

Prohibition on leaving India: Most of the loan agreements prohibit the borrower from leaving India on long stays for the purpose of employment or business overseas without fully repaying the home loan. Where there is a practical need to leave India, it is advisable to inform your banker and obtain an NOC.

Onus of clear and marketable title: Assuring yourself that your property has a clear and marketable legal title is important. However, few buyers take independent legal opinion on the title of the property as they feel that the home finance institution funding the property would have done their due diligence. While all lending institutions do their legal due diligence, a lot of weightage is given to the profile of the borrower and the institution’s relationship with the developer. For a banker, the loan is given to the borrower and the property is only a security for the loan in the event of default. Most agreements provide that the onus of verifying the legal title is entirely on the borrower and not the lending institution.

Every borrower provides a personal guarantee to the banker for repayment of loan, signs a demand promissory note and provides post-dated cheques for the loan value. There have been instances where serious legal issues have been ignored by bankers for various reasons.
The writer is co-founder, MeetUrPro

Source : http://goo.gl/1RPvul

ATM :: Why you should understand your needs properly before taking a loan

By Uma Shashikant | 30 Mar, 2015, 08.10AM IST | Economic Times
A common crib against the younger generation has to do with the habit of borrowing. Now pause to consider the most prized asset in the portfolio of the complaining elder. It is likely to be a house, bought, of course, with a housing loan. Without a home loan, most of us would not be able to own property. However, many of us also overdo it when it comes to banishing loans from our lives.

A borrower takes money not from the lender, but from his future income. The risk comes from the unknown future and the change the loan can make in it. A boastful zero-loaner is likely to have a stable income and routine savings which fuel such righteousness. For the rest, borrowing may be unavoidable.

Loans differ based on the need they serve. A loan that is taken to tackle a liquidity crunch is a mere arrangement. When a company borrows from the bank to pay salaries, it is meeting an immediate need for cash, which will flow in once the sales are realised. A hand loan from a friend to contribute to a farewell party is an arrangement of trust, to return that money with the next ATM withdrawal. A loan that is taken for buying a house or any other long-term asset is a charge on future income and is a funding contract. A lender agrees to fund the asset on your behalf and structures a repayment from you keeping the asset as collateral. A loan taken to punt on the future value of a commodity or index is a leveraged speculative position. It can turn either way. So, find out and understand what your need is before taking a loan.

Habitual hand loan borrowers typically lose friends and contacts. Research on the psychology of borrowers points out that they may actually develop a ‘blind spot’ over time, pushing the memories of loan to the background. While lenders resent the loan made to a friend as repayment gets delayed, the borrower either convinces himself that it is not his fault, or feels a sense of relief that the lender will no longer chase him for repayment. People are known to recall what they lent much more than what they borrowed.

Always see hand loans as liquidity arrangements. They come without interest and are based on trust. The faster you repay these loans, the better it is. If you find yourself taking too many hand loans and struggling to repay them, you may not have a liquidity problem, but inadequacy of income. Your spending needs habitually exceed what you earn and unless you find ways to augment your income, you may find yourself in a debt trap, with no friends to bail you out.

Loans to buy assets are long-term formal contracts. Borrowers own the asset even as they repay. The lender is also secure as the asset can be repossessed and sold in the event of a default. In the case of a home loan, borrowers typically pitch in with a substantial amount of their own. This reduces the probability of default even further. That is why providing a loan against property is good business. However, property loans have, over time, turned into speculative bets on housing prices. Thus, asset-based lending has turned into leverage that risk multiplies.

The sub-prime defaults that led to the global financial crisis of 2008 originated with loans that were enabling home ownership, but were sold and bought with the assumption that housing prices would continue to rise.

Consider one of the popular structures, the interest-only loan. The borrower takes a loan to buy property, but pays only interest for the first three years. This makes the loan look inexpensive and affordable to the simple borrower. It is attractively designed for the speculator, who could sell off in three years to repay the loan. The simple borrowers underestimate the repayment burden in later years. They are driven by overconfidence that simply extrapolates the present. If the borrower fails to see the loss of jobs and income, the speculators assume that the prices will only move up. There is an auto feedback cycle in play when assets are funded with borrowing.

Housing prices respond to demand; demand moves up when loans are easy to get; and loans are more and more viable as the asset values go up. An asset bubble is created and leveraged funds push up asset prices. The collateral damage is huge when asset prices fall. The borrower defaults since the asset he bought with the loan has lost value; the lender gets wiped out when he is unable to resell the asset in a falling market to cover the value of the unpaid loan. A leveraged position runs the risk that asset prices may turn unexpectedly, creating a chain of defaults.

The loan to avoid is speculative leverage. One feels smart while borrowing on the margin and betting on the stock market. Few rounds of winning also boost confidence, but one unexpected correction is enough to wipe off a good chunk of capital. Without the emotional intelligence to manage the capital carefully and take losses on the chin, leveraged speculation can be ruinous.

However, not all borrowing is harmful. If the borrowing creates an asset, the asset meets a need or is useful, and if the repayment is well within the stable income of the borrower, there is no problem. Not all loans need to meet the rigid conditionality of creating an economically valuable asset, such as a home or a business. Simple loans for an expensive gift, a holiday or a car, are also fine as long as they do not stretch the repayment capability of the borrower. Such loans have to be evaluated for the opportunity cost since a higher EMI means a lower SIP. Loans, by definition, are restrictive as they are a fixed charge on the future income. Keeping such ‘low value’ loans to less than 20% of the post-tax income is a good thumb rule. Asking if the routine saving is at least equal to the EMI is also a good check.

Between a high stake bet and the perilous hand loan that kills relationships, is a wide space of responsible borrowing that can help build assets, enjoy the perks of a steady income and indulge in some instant gratification. There is no need to be too hung up about borrowing.

The author is Managing Director, Centre for Investment Education and Learning

Source : http://goo.gl/481Sdw

ATM :: Single women face discrimination when applying for home loans

By Anita Bhoir, ET Bureau | 11 Jun, 2014, 04.00AM IST | Economic Times

MUMBAI: Gender discrimination is not a phenomenon that’s restricted to the bad lands of Uttar Pradesh, or Bihar. It is right here in the middle of the metros and that too in banks, some headed by women.

The probability of a bank insisting on a single woman being asked to bring in a co-applicant is a lot higher than a married one, especially if it is a home loan.

Karishma Amin, a 30-year old staffer in an overseas mission, is among the many people who have been running struggling to secure a home loan, but many top lenders turned her away saying that she would not be eligible unless she brings in a co-applicant.

The lenders include ICICI Bank, Axis Bank, Indiabulls Home Finance, and Dewan Housing Finance. At least two other women complained of difficulties in getting a home loan, and checks on banks showed that the practice is prevalent. “They said they won’t be able to process the application without a co-applicant,” says Amin. “Since this was a pre-condition for institutions I made my mother who is a dependant as the coapplicant. I haven’t received a convincing response from these institutions on how a non-earning member, my mother, would help their cause.”

“We do not give home loans to single women borrowers unless they have a co-applicant,” said a culture officer from a private sector bank. “There is no RBI norm, but this is an internal credit check that we follow based on our data analytics where we have noticed that the default rate among single women is high.” Most lenders may not explicitly say that a co-applicant is necessary, but could disguise it saying that it is essential to have a guarantor for loans.

“This mentality comes from the fact that women can’t get good employment options and those who do would not be able to sustain the employment,” says Vijayalakshmi Rao, mentor & advisor at Association for Non Traditional Employment for Women. But what exposes the double-standards is that hardly any working male applicant is asked for such guarantors when the property is mortgaged.

“We do not ask for a co-applicant,” said Rajesh Makkar, president and chief development officer, DHFL. “We request for a guarantor to ensure that there is a contact when the borrower is not contactable. This only helps the institution in case of a default.”

Credit information bureaus which generate credit scores on individual loan applicants do not prepare data on single women separately. Their scores are based on their past performance in terms of repayment of loans. “We do not generate any report based on the gender,” says an executive from CIBIL, a credit information bureau. “If at all there is anything, it may be done at the bank level.”

Many banks and housing finance companies sell home loan and other products to women by giving them an interest rate benefit. However, their staff are not equipped and trained to handle queries by single women.

“Most banks and financial institutions have a policy insisting that a single woman borrower having a co-applicant is to secure the loan,” says a third party sales agent of a private sector bank. “Though the flat is mortgaged with the lender they do not want to face the hassles of repossession. They prefer a co-applicant from whom they can recover.”

As against home mortgages, other loans are not as biased against single women. “Gender is not a criteria for benefit or disadvantage for a car loan pricing at HDFC Bank. However scheme/market-based limited period offers are rolled out for various segments including women from time to time,” Rajan Pental, senior executive VP & business manager, auto loans, HDFC Bank. “Since gender plays no role in our credit assessment any need for a co-applicant in a car loan is to bolster the applicant’s debt-servicing/income profile,” said Pental.

Source : http://goo.gl/iFvqq6

ATM :: Unable to pay home loan EMIs? Here’s what you can do

InvestmentYogi.com | Updated On: January 02, 2014 15:54 (IST) | NDTV Profit


New Delhi: Owning a home is more of a basic necessity rather than a luxury these days. Home loans have been designed to let you not miss out on this necessity. Once the loan is disbursed, the bank expects you to start paying EMIs every month till the tenure of the loan. All would be fine till you pay the home loan EMIs on time. What if you stop paying them because of a medical emergency or losing a job? This article will tell you what would happen if you stop paying EMIs and the options you have in such a situation.

Will skipping EMIs make you a loan defaulter?

Usually, banks do not consider you to be a loan defaulter when you skip one EMI. However, if you do it for three consecutive times, you will be sent due reminders of the same. Lack of response from your side will make the bank send a legal notice to you. You will then be termed as a loan defaulter.

What happens if you become a loan defaulter?

Once you become a loan defaulter, the bank will start the process of taking over your property. They can arrange an auction to sell your house/flat and recover their due amount. If you want to take any action, you need to take before this auction. Apart from this, your credit score will also be hit hard and you might not be eligible for loans in the future. This can be the worst thing to happen to you.

What are the options in this situation?

The best option for you would be to negotiate with the lender upon this. Banks will be ready to talk you over this issue rather than going through the tiresome process of taking over your asset. You can reach out to them with the past documents of EMI payments for this loan or the previous loans that you have cleared. Let us see what all options you have in hand:

1) Ask for a grace period – You can seek a grace period from the bank in order to continue with the EMI payments. You can clearly explain to them the reasons for not being able to pay EMIs such as loss of job or dip in sales of business, etc. Bank may be willing to give you the grace period for resuming EMI payments with some penalty.

2) Loan refinancing – There could be a case where the interest rates have gone up and hence you may not afford the increased EMI. You can talk to the bank to restructure or refinance your home loan. They can increase the tenure of the loan as a result of which your EMI would go down. Though this will result in you paying more, it will be better than losing possession of the property.

3) Counseling centers – There are counseling centers to help you with this issue. They would provide you the appropriate options based on your situation. They will also give you fair knowledge on the things to be followed so that you do not fall into a debt trap. Dena Bank has a credit counseling center which does exactly this.

4) Liquidating your investments – This will be the final step that you can resort to, if the above options do not work out for you. You can liquidate your existing investments such as deposits or mutual funds to pay the EMIs. You can also use this amount to make part payment for the loan which will reduce the EMI going forward.


So, these are the options you have in case you default or delay your home loan EMIs. To avoid such things, you need to make sure that you have at least 5-6 months of expenses kept aside as an emergency fund. This will help you tide over the crisis. You also need individual health insurance and critical illness policy along with riders including that which pays for a loss in job.

InvestmentYogi.com is a leading personal finance portal.

Disclaimer: All information in this article has been provided by InvestmentYogi.com and NDTV Profit is not responsible for the accuracy and completeness of the same.

Source : http://goo.gl/JD1FLN

POW :: 5 things to know about Home Loan Protection Plan

Dec 9, 2013, 08.00AM IST| Economic Times


Here are five things to know about Home loan protection plan (HLPP):

1. HLPP is an insurance plan which provides a lump sum benefit on the death of the insured. This can be used to repay the outstanding home loan.

2. The cover in an HLPP is usually the same as the loan taken. The premium for HLPP can be paid as a single premium in advance or on an annual basis.

3. Insurance companies also offer an option where the annual premium is clubbed with the Home loan EMI paid by the borrower.

4. Since the value of the outstanding loan reduces over time, the premium for HLPP is lower than that of a life cover for a similar amount.

5. Like a term plan, HLPP does not offer any maturity or survival benefits.

Source: http://goo.gl/VP83u9